The Greene King app: Our new home for sport

The current Greene King Sport App not be accessible after 26th June, and you'll be able to unlock our new Sport experience in the Greene King App from the 6th of May.

From the 6th of May customers can download the Greene King app, sign up for Rewards and opt into Sport. If you already have the Greene King app, you can simply opt into Rewards and then opt into Sport to get started. 

We're adding all our amazing features into one easy-to-use app to make every visit more rewarding. No switching between apps, no missed notifications – it's everything you need, all in one place. 

It’s important that Greene King can help address any queries our customers have, even after the Greene King Sports App is decommissioned. So we can help, we will not delete your data right away. Your data will continue to be held securely and in line with the existing retention, which is 13 months or up to 25 months (if you have signed up to receive marketing from Greene King). This will apply from the date we decommission the Greene King Sport App. If you wish to have your data deleted sooner, please contact dataprotection@greeneking.co.uk  

Customers must be opted into Rewards to recieve a prompt to opt into Sport, and available discounts and offers through both can be found in the My Rewards section of the Greene King app.

We're sorry, any rewards in the current Greene King Sport app will expire at the end of May 2026. Future rewards and offers are only available through the Greene King app.

Rewards (including offers and discounts) appear in the Rewards wallet, under My Rewards. These can be added to your basket when ordering through the app, or you can scan your Reward ID when paying at the bar. Please note: rewards must be activated before they can be scanned or added to basket. 

You'll find all your favourite fixtures, live updates and more in the Sport area once opted in.  

Yes! You can still book a table via the Greene King app.

To unlock Sport and to start personalising your preferences, you need download the Greene King app if you don't have it already, and opt into Rewards first. 

If you don’t have the Greene King app already, you'll need to download it and create an account. If you have the Greene King app, you can just opt into Rewards and follow the promots to unlock Sport. 

We're sorry, existing logins will not be accessible after the 26th of June. 

We recommend you refresh the app, log in again and check your WIFI connection. If the rewards are still not visible please speak to a member of the pub team or contact Customer Relations on 01283 498022 or email CustomerRelationsAppSupport@greeneking.co.uk  

TERMS & CONDITIONS AND PRIVACY NOTICE

1. Acceptance. By entering this promotion you are deemed to have accepted, and will be bound by, these terms and conditions.

2. Eligibility. This promotion is open to residents of the United Kingdom aged 18 or over only. Employees of Greene King, their families, agencies, or anyone else professionally connected with this promotion, are not eligible to enter.

3. Promotional Period. This promotion opens at 00:01 on 12/08/2025 and closes at 00:00 on 31/12/2026.

4. Entry requirements. To enter through the Greene King Mobile App, you must 1. Be a newly registered Greene King Mobile App user; 2. Activate your Rewards program; 3. Play the Spin to Win game to win a free prize. Deleting  your account and re-registering will be considered a breach of these T&Cs, could result in rewards being revoked and could mean your reward account is suspended. (excludes Crafted, Metro, Hive, Nest and Everly)

5. Game expiry. You will have 30 days from the date you receive your Spin to Win game to play and win a prize. Otherwise, you will lose your reward.

6. Prize selection. One (1) prize of either a free drink, dessert or main meal will be awarded upon completing the Spin to Win game.

7. Prize. The prize from 0:01 on 17th December 2025 will be one of the following: 1) A free drink. Customers can choose one of the following drinks dependent on selection available in participating venue where redeemed: Birra Moretti – draught pint; Coke Zero, Original Taste, Diet Coke, Schweppes Lemonade – draught large glass; Madri – draught pint; Cruz Campo – draught pint; Rekorderlig – any variant bottle; Aspall – any variant draught pint; Greene King IPA, Abbot Ale, Old Speckled Hen, Hazy Day, Level Head, Prior Life, Flint Eye – draught pint. (Only Soft Drinks will be available in Scotland). 2) A free dessert (up to the value of £7.99) or 3) A main meal (up to the value of £18.99, excludes sharers or any meal priced higher than £18.99, only selected from the main menu, does not include any breakfast, brunch, lunch, seniors, specials, children’s menus or timed menus). The prize may NOT be redeemed in any of the following brands/pubs: Crafted Pubs, Metropolitan Pub Company, Hive, Nest and Everly Hotels Collection.  

8. The terms and conditions of any third-party supplier will also apply to the prize where applicable. If there is a conflict between third-party terms and conditions and these terms and conditions, these shall take precedence.

9. The prize is non-transferable and cannot be sold or auctioned. No cash or other alternative to the prize will be offered unless in the event of unforeseen circumstances, in which case we reserve the right to offer an alternative prize of equal or greater value than the original.

10. Notification. You will be notified in the Greene King Mobile App of your prize upon completing the Spin to Win game, unless otherwise specified. Each member is only eligible for a single prize to redeem. Deleting  your account and re-registering will be considered a breach of these T&Cs and any prizes awarded in these circumstances will be removed. 

11. If the prize winner is ineligible, otherwise in breach of these terms and conditions, or unable to take up the prize for any other reason, we reserve the right to remove the prize from your Rewards wallet.

12. We accept no responsibility for the failure to use your free prize voucher before it is expired due to your inactivity in the Greene King Mobile App.

13. Delivery. Your prize will be available in your Rewards wallet in the Greene King Mobile App shortly after you complete the Spin to Win game. In any event the prize must be claimed and taken within 30 days from the date you receive it.

14. Limitation of liability. To the extent permitted by law, we accept no liability for any damage, loss or injury suffered (including loss of opportunity) whether direct, indirect, special or consequential, arising in any way due to entering this promotion or taking up a prize. We are not responsible for any third-party acts or omissions.

15. Intellectual property. You will retain ownership of any content, submissions and other material that you submit as part of this promotion. However, you grant us (and our agents and affiliates) a non-exclusive, royalty free, worldwide, irrevocable, perpetual licence to use any such content, submissions and other material for the purposes of this promotion.

16. General terms. No bulk, machine-generated consumer group or third-party entries will be accepted. Entries are restricted to one entry per person. In the event of multiple entries being received from the same person or account, including where an account has been deleted and re-registered in order to obtain an additional game play, only the first entry will be accepted.

17. We reserve the right to disqualify incomplete, altered or illegible entries. No responsibility will be accepted for entries lost, damaged or delayed, technical or telecommunications faults. Proof of submitting is not proof of receipt.

18. We reserve the right, in our absolute discretion, to verify the prize winner, including, but not limited to, proof of identity and/or age, as required, and to withdraw a prize where there are reasonable grounds to believe there has been a breach of these terms and conditions, including where an account has been deleted and re-registered in order to obtain an additional game play, or otherwise where an entrant has gained advantage in participating in the promotion or has won using fraudulent means. This could result in prizes being revoked and may mean your reward account is suspended or closed.  

19. Our decision is binding in all matters relating to this promotion, and no correspondence shall be entered into.

20. Owing to exceptional circumstances outside our reasonable control and only where circumstances make this unavoidable, we reserve the right to cancel or amend the promotion or these terms and conditions at any time, but will always endeavour to minimise the effect to you in order to avoid undue disappointment.

21. Governing law & jurisdiction. These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and we and you submit to the exclusive jurisdiction of the English courts.

22. We remind anyone entering this promotion to drink responsibly. Please visit www.greeneking.co.uk/enjoy-responsibly for the facts.

23. This promotion is in no way sponsored, endorsed, administered by or associated with any of the social media platforms where the post promoting the promotion is featured. None of the social media platforms are responsible to entrants in respect of any aspects of this promotion.

24. Promoter: Greene King Brewing and Retailing Limited Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire DE14 3JZ.

Privacy notice

25. Data Controller. Greene King Brewing and Retailing Limited (ICO registration number ZA054235) is the data controller in respect of this promotion.

26. We are required to comply with the provisions of the Data Protection Act 2018 and the UK General Data Protection Regulation in relation to the processing of any personal information obtained from you, including when you take part in this promotion. We are a member of the Greene King group of companies (the “Group”), and the Group takes the protection of your personal information seriously.

27. Why do we need to process your personal data? We want our promotions to be administered fairly so that all entrants can enjoy them. To do this well, we need to process some of your personal data. We will process your personal data to administer the promotion, to confirm that you have complied with the terms of the promotion, to confirm whether you have won a prize, to communicate with you in relation to any prize you may win and to deal with any queries you have in relation to the promotion.

28. What information do we process? When you enter a promotion we need your contact information. If you are a winner we may ask for your date of birth in order to confirm your eligibility to enter the competition and other contact information so we are able to send your prize to you. We will also collect any personal information you include in your message.

29. How long do we keep personal information for? If you exercise your data protection rights, we will keep a record of your request and our response indefinitely, to be able to show that we responded properly and fairly to your request. Otherwise we will keep your data for the following time periods:

Information relating to…	Is kept for…
Entering a promotion	4 months following the closing date of a promotion
Enquiring about a promotion	3 months following our reply to you

 

30. Will we sell your personal data to anyone else? No. That’s not something we do.

31. Who do we share personal data with and why? Any personal information collected may be shared with other companies in our Group and will be used for administrative or operational reasons connected with the promotion, including to communicate with you. We work with the following third party suppliers and service providers who will process your personal data in order to administer the promotion, arrange prizes and discuss any specific requirements with you on our behalf:

Third party	Personal data that is shared	Reasons for sharing personal data
Service Now	Name, contact information, address, booking information, complaint information	Managing guest queries and complaints

 

32. All of these organisations are required to comply with our data processing standards and are bound by the terms of this privacy notice. They are not permitted to use your personal data for their own purposes.

33. We will share your personal data as required by law or where we are asked to do so by a public or regulatory authority.

34. If this promotion requires you to make a booking with us, our bookings providers may process your personal data as set out in our main privacy notice at www.greeneking.co.uk/privacy under the heading ‘Other organisations who help us to provide our products and services’.

35. As we develop our business, we might sell or buy group companies or other businesses. If we do so, this might involve transferring customer information relating to the relevant company or business to the person buying the business. The buyer will only be permitted to use your personal data as outlined in this privacy notice.

36. We will not pass your personal information outside of the UK or EU or to any other external organisation without your prior permission.

37. Direct marketing. We may ask whether you want to receive marketing from us – it’s your choice, but if you sign up for marketing please read our general privacy notice at www.greeneking.co.uk/privacy.

38. Publicity. If you are a winner or runner up, we may use your data for publicity purposes as explained in the terms and conditions above.

39. What are your rights and how can you exercise them? We can be contacted by post at: Westgate Brewery, Bury St Edmunds, Suffolk IP33 1QT.

40. We have appointed a Data Protection Officer, who can be contacted by post at the address above, or by email sent to dataprotection@greeneking.co.uk.

41. We process personal data in compliance with applicable data protection law. The lawful bases we rely on for our primary processing purposes are as follows:

Processing purpose	Lawful basis for processing
Administering a promotion	We process personal data because it is necessary to do so for the performance of the relevant contract.
Responding to an enquiry about a promotion	We believe it is in our commercial interests to respond to our customers making this processing a legitimate interest.

 

42. You have the following rights under data protection law:

to ask us to tell you what personal data we are processing that relate to you (right of access);

to require us to rectify or stop processing inaccurate personal data (right to rectification);

to require us to delete personal data relating to you, subject to there being valid grounds (right to erasure);

to require us to restrict our processing activities, subject to there being valid grounds (right to restriction);

to object to processing, in particular to profiling (right to object) and direct marketing (by withdrawing your consent);

to ask that personal data about you be sent to another controller of your choosing, subject to there being valid grounds (right to data portability).

43. You can notify us of your wish to exercise any of these rights by contacting the Data Protection Officer, using the contact information provided above.

44. You also have a right to lodge a complaint with the Information Commissioner’s Office (the data protection regulator for the United Kingdom) or in some circumstances, another European Union data protection authority.

45. Cookies. We may download cookies to your computer when you log on to our website. For more information about our commitment to your privacy and details of how we use cookies, please refer to our general Privacy Notice and Cookie Notice at greeneking.co.uk/privacy and greeneking.co.uk/use-of-cookies.

46. Changes to this privacy notice. This privacy notice is effective from the opening date set out above. You can check if the privacy notice has changed by revisiting this webpage at any time.

 

TERMS & CONDITIONS AND PRIVACY NOTICE

1. Acceptance. By entering this promotion you are deemed to have accepted, and will be bound by, these terms and conditions.

2. Eligibility. This promotion is open to residents of the United Kingdom aged 18 or over only.

3. Promotional Period. This promotion opens at 00:01 on 02/09/2025 and closes at 00:00 on 31/12/2026.

4. Entry requirements. To enter through the Greene King Mobile App, you must 1. Be a Greene King App Rewards member; 2. Scan your Rewards Membership ID when making a purchase at the Till/Bar or through the Greene King Mobile App at any Greene King Pub (£1 minimum spend) to receive a game entry (excludes pubs in the following brands: Crafted Pubs, Metropolitan Pub Company, Hive, Nest and Everly Hotels Collection); 3. Play the game. Deleting your account and re-registering will be considered a breach of these T&Cs, could result in rewards being revoked and could mean your reward account is suspended.

5. Team Member Discount. If you use a Team member discount on your purchase, either through the Order & Pay journey or at the bar, you will not qualify to receive a Pub Match gameplay from that transaction.

6. Leaderboard username. Adopting an inappropriate username (one that is offensive or vulgar) for the Pub Match game, will be reviewed and amended accordingly.

7. Gameplay Redemption. Your Pub Match gameplay entry will be redeemed after 30 seconds of actual gameplay. This means if you exit the Pub Match game after 30 seconds without completing it, you will lose your gameplay and will not be able to play again unless you have another gameplay entry available.

8. Winner selection. One (1) winner and nine (9) runners-up will be selected each month based on the Pub Match Leaderboard from that month. The highest scoring player will be chosen as the winner and the proceeding nine (9) players will be the runners-up from all entries received. The Pub Match Leaderboard resets each month and the score from the previous month will not be transferred.

9. Prize. The winner will receive a £50 Greene King Voucher into their Greene King Mobile App Rewards Wallet and the nine (9) runners-up will also each receive one £10 Greene King Voucher. The vouchers may be made up of smaller denominations. A maximum of 2 vouchers can be used in a single transaction.

10. The terms and conditions of any third-party supplier will also apply to the prize where applicable. If there is a conflict between third-party terms and conditions and these terms and conditions, these shall take precedence.

11. The prize is non-transferable and cannot be sold or auctioned. No cash or other alternative to the prize will be offered unless in the event of unforeseen circumstances, in which case we reserve the right to offer an alternative prize of equal or greater value than the original.

12. Notification. The winner and runners-up will be notified in the Greene King Mobile App of their prize within 1 working day following the end of the promotion, unless otherwise specified. Deleting  your account and re-registering will be considered a breach of these T&Cs and any prizes awarded in these circumstances will be removed.

13. If the selected winner or runners-up are ineligible, otherwise in breach of these terms and conditions, or unable to take up the prize for any other reason, we reserve the right to select an alternative winner or runners-up using the same process referred to above in these terms and conditions.

14. We accept no responsibility for the failure to use the voucher before it is expired due to your inactivity in the Greene King Mobile App.

15. Delivery. The winner and runners-up will receive their prize in the Greene King Mobile App within 1 working day following the end of the promotion, unless otherwise specified. In any event the prize must be claimed and taken within 30 days after receiving the reward.

16. Limitation of liability. To the extent permitted by law, we accept no liability for any damage, loss or injury suffered (including loss of opportunity) whether direct, indirect, special or consequential, arising in any way due to entering this promotion or taking up a prize. We are not responsible for any third-party acts or omissions.

17. Intellectual property. You will retain ownership of any content, submissions and other material that you submit as part of this promotion. However, you grant us (and our agents and affiliates) a non-exclusive, royalty free, worldwide, irrevocable, perpetual licence to use any such content, submissions and other material for the purposes of this promotion.

18. Publicity. The winner may be asked to take part in publicity relating to this promotion but this will be discussed with the winner before taking place.

19. Winner’s name. In accordance with the Advertising Standards Authority CAP Code, we intend to publish or make available the surname and county of any winner. Any winner that objects must notify us as soon as possible after you are informed that you have won.

20. General terms. No bulk, machine-generated consumer group or third-party entries will be accepted. Entries are restricted to one entry per person. In the event of multiple entries being received from the same person or account, including where an account has been deleted and re-registered in order to obtain an additional game play, only the first entry will be accepted.

21. We reserve the right to disqualify incomplete, altered or illegible entries. No responsibility will be accepted for entries lost, damaged or delayed, technical or telecommunications faults. Proof of submitting is not proof of receipt.

22. We reserve the right, in our absolute discretion, to verify the winner and runners-up, including, but not limited to, proof of identity and/or age, as required, and to withdraw a prize where there are reasonable grounds to believe there has been a breach of these terms and conditions, including where an account has been deleted and re-registered in order to obtain an additional game play, or otherwise where an entrant has gained advantage in participating in the promotion or has won using fraudulent means. This could result in prizes being revoked and may mean your reward account is suspended or closed.

23. Our decision is binding in all matters relating to this promotion, and no correspondence shall be entered into.

24. Owing to exceptional circumstances outside our reasonable control and only where circumstances make this unavoidable, we reserve the right to cancel or amend the promotion or these terms and conditions at any time, but will always endeavour to minimise the effect to you in order to avoid undue disappointment.

25. Governing law & jurisdiction. These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and we and you submit to the exclusive jurisdiction of the English courts.

26. We remind anyone entering this promotion to drink responsibly. Please visit www.greeneking.co.uk/enjoy-responsibly for the facts.

27. This promotion is in no way sponsored, endorsed, administered by or associated with any of the social media platforms where the post promoting the promotion is featured. None of the social media platforms are responsible to entrants in respect of any aspects of this promotion.

28. Promoter: Greene King Brewing and Retailing Limited Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire DE14 3JZ.

Privacy notice

29. Data Controller. Greene King Brewing and Retailing Limited (ICO registration number ZA054235) is the data controller in respect of this promotion.

30. We are required to comply with the provisions of the Data Protection Act 2018 and the UK General Data Protection Regulation in relation to the processing of any personal information obtained from you, including when you take part in this promotion. We are a member of the Greene King group of companies (the “Group”), and the Group takes the protection of your personal information seriously.

31. Why do we need to process your personal data? We want our promotions to be administered fairly so that all entrants can enjoy them. To do this well, we need to process some of your personal data. We will process your personal data to administer the promotion, to confirm that you have complied with the terms of the promotion, to confirm whether you have won a prize, to communicate with you in relation to any prize you may win and to deal with any queries you have in relation to the promotion.

32. What information do we process? When you enter a promotion we need your contact information. If you are a winner we may ask for your date of birth in order to confirm your eligibility to enter the competition and other contact information so we are able to send your prize to you. We will also collect any personal information you include in your message.

33. How long do we keep personal information for? If you exercise your data protection rights, we will keep a record of your request and our response indefinitely, to be able to show that we responded properly and fairly to your request. Otherwise we will keep your data for the following time periods:

Information relating to…	Is kept for…
Entering a promotion	4 months following the closing date of a promotion
Enquiring about a promotion	3 months following our reply to you

 

34. Will we sell your personal data to anyone else? No. That’s not something we do.

35. Who do we share personal data with and why? Any personal information collected may be shared with other companies in our Group and will be used for administrative or operational reasons connected with the promotion, including to communicate with you. We work with the following third party suppliers and service providers who will process your personal data in order to administer the promotion, arrange prizes and discuss any specific requirements with you on our behalf:

Third party	Personal data that is shared	Reasons for sharing personal data
Service Now	Name, contact information, address, booking information, complaint information	Managing guest queries and complaints

 

36. All of these organisations are required to comply with our data processing standards and are bound by the terms of this privacy notice. They are not permitted to use your personal data for their own purposes.

37. We will share your personal data as required by law or where we are asked to do so by a public or regulatory authority.

38. If this promotion requires you to make a booking with us, our bookings providers may process your personal data as set out in our main privacy notice at www.greeneking.co.uk/privacy under the heading ‘Other organisations who help us to provide our products and services’.

39. As we develop our business, we might sell or buy group companies or other businesses. If we do so, this might involve transferring customer information relating to the relevant company or business to the person buying the business. The buyer will only be permitted to use your personal data as outlined in this privacy notice.

40. We will not pass your personal information outside of the UK or EU or to any other external organisation without your prior permission.

41. Direct marketing. We may ask whether you want to receive marketing from us – it’s your choice, but if you sign up for marketing please read our general privacy notice at www.greeneking.co.uk/privacy.

42. Publicity. If you are a winner or runner up, we may use your data for publicity purposes as explained in the terms and conditions above.

43. What are your rights and how can you exercise them? We can be contacted by post at: Westgate Brewery, Bury St Edmunds, Suffolk IP33 1QT.

44. We have appointed a Data Protection Officer, who can be contacted by post at the address above, or by email sent to dataprotection@greeneking.co.uk.

45. We process personal data in compliance with applicable data protection law. The lawful bases we rely on for our primary processing purposes are as follows:

Processing purpose	Lawful basis for processing
Administering a promotion	We process personal data because it is necessary to do so for the performance of the relevant contract.
Responding to an enquiry about a promotion	We believe it is in our commercial interests to respond to our customers making this processing a legitimate interest.

 

46. You have the following rights under data protection law:
a. to ask us to tell you what personal data we are processing that relate to you (right of access);
b. to require us to rectify or stop processing inaccurate personal data (right to rectification);
c. to require us to delete personal data relating to you, subject to there being valid grounds (right to erasure);
d. to require us to restrict our processing activities, subject to there being valid grounds (right to restriction);
e. to object to processing, in particular to profiling (right to object) and direct marketing (by withdrawing your consent);
f. to ask that personal data about you be sent to another controller of your choosing, subject to there being valid grounds (right to data portability).

47. You can notify us of your wish to exercise any of these rights by contacting the Data Protection Officer, using the contact information provided above.

48. You also have a right to lodge a complaint with the Information Commissioner’s Office (the data protection regulator for the United Kingdom) or in some circumstances, another European Union data protection authority.

49. Cookies. We may download cookies to your computer when you log on to our website. For more information about our commitment to your privacy and details of how we use cookies, please refer to our general Privacy Notice and Cookie Notice at greeneking.co.uk/privacy and greeneking.co.uk/use-of-cookies.

50. Changes to this privacy notice. This privacy notice is effective from the opening date set out above. You can check if the privacy notice has changed by revisiting this webpage at any time.

1. Please read these terms and conditions carefully before using the App operated by Greene King Brewing and Retailing Limited.

2. These terms and conditions apply to your use of the Greene King mobile App, which is hosted on the Apple iTunes App, and the Google Play store. The way in which you use this App is also controlled by the relevant App store rules and policies. If you disagree with any part of these terms and conditions, then you must not access the App.

3. User Requirements - In order to use the App and access its services, you must meet the following user requirements:

a. You must be aged 18 or over to download and use the App;

b. To order products via the App you must be at the premises where you wish to purchase products and have a table number.

c. If alcoholic or age-restricted products are purchased, both the purchaser and any intended consumer must be aged 18 or over and able to provide valid ID upon request. If you (or any member of your group who is the intended consumer) are unable to provide proof that you are aged 18 or over to the satisfaction of our staff, or if our staff reasonably believe that the alcohol you have purchased has been purchased by you for someone under the age of 18, we reserve the right not to complete the order;

d. Your admission to licensed premises and service by the pub team is subject to licensing laws as well as any applicable Greene King policies or procedures. The pub manager may exercise their sole discretion to refuse to serve any guest or to make any other decision with the intention of observing and upholding the licensing objectives, as well as any applicable Greene King policies or procedures;

e. You must have a debit card, credit card, GooglePay or ApplePay to place an order.

4. Privacy Notice - Details of how we process your personal data and for what purposes and your rights in relation to your personal data are set out in our Privacy Policy https://www.greeneking.co.uk/order-and-pay-app/app-privacy-policy.

5. Changing terms and conditions - We can change these terms and conditions at any time. You are advised to check the terms and conditions before ordering each time.

6. Updating App - From time to time we may automatically update the App and change the service to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the App for these reasons. If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the services.

7. Acceptable use restrictions - You must not use the App or any service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously. For example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App, any service or any operating system. You must not (i) infringe our intellectual property rights or those of any third party in relation to your use of the App or any service (to the extent that such use is not licensed by these terms); (ii) transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the App or any service; (iii) use the App or any service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and (iv) collect or harvest any information or data from any service or our systems or attempt to decipher any transmissions to or from the servers running any service.

8. You may not download the App more than once onto your device for fraudulent purposes – e.g. to benefit from multiple loyalty offers.

9. All products and offers are subject to availability. The pub manager may offer alternative products at their sole discretion or a refund.

10. Any refunds due will be processed through the pub’s till. Refunded sums will be returned to the card or account you paid with within 72 hours.

11. You are strongly advised to check your order before you submit it. Once you complete your order you will enter into a binding contract that cannot be amended or cancelled.

12. Liability due to downloading the app - Greene King accepts no responsibility for any damage or data loss caused to your mobile telephone or handheld device as a result of downloading the App.

13. Nothing in these terms and conditions affects your statutory rights. We do not exclude or limit liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation. Our total liability to you in respect of all other losses arising under or in connection with the App or your use of them, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed twice the value of your order or £100, whichever is lower.

14. Intellectual property rights - All intellectual property rights in the App, and the services throughout the world belong to us (or our licensors) and the rights in the App and the services are licensed (not sold) to you. You have no intellectual property rights in, or to, the App, or the services other than the right to use them in accordance with these terms.

15. How to tell us about problems with the App - If you have any problems using the App please speak to a member of our pub team or alternatively email guestrelations@greeneking.co.uk

1.Acceptance By redeeming this offer, you are deemed to have accepted and agreed to be bound by these Terms and Conditions. 
2. Eligibility This promotion is open to UK residents aged 18 or over only. The promotion excludes Greene King employees, their families, and anyone else professionally connected with the promotion. 
3. Promotional Period The promotion runs from 1st May 2026 to 31st December 2026 inclusive. 
4. Participating Pubs This Sport Discount is available in England & Wales Only at participating Greene King managed sports pubs, Flaming Grill and Hungry Horse sports pubs. All venues in Scotland are excluded. The following brands are excluded from the promotion: Chef & Brewer Collection, Crafted, Farmhouse Inns, Metropolitan Pub Company, Hive, Nest. 
5. Entry Requirements To participate through the Greene King Mobile App, you must: · Be a registered Greene King App Rewards member. · Provided Greene King with your Sports preference. 
6. Offer Eligible customers can receive 10% off selected drinks. The offer is valid from one hour before, during, and up to one hour after any live televised sporting game, fixture or event shown in your participating Greene King Sports Pub and listed within the Greene King Sport App’s Fixture section. The offer is only valid on the dates and fixtures displayed in the Greene King Sport App. 
7. Redemption To redeem the offer, customers must either present their valid Sports Discount voucher within the Greene King Mobile App at the till when ordering, or redeem the voucher when placing an order through the Greene King Mobile App. Only one voucher may be used per transaction. The offer is valid for one person only. 
8. Restrictions This offer: · Cannot be used on Bank Holidays or Public Holidays · Cannot be used in conjunction with any other offer, promotion or discount · Is subject to availability · Has no cash alternative  Greene King reserves the right to refuse redemption where the terms of the offer are not met. 
9. Fixture Changes Live sports fixtures, kick-off times and broadcast schedules are determined by third-party broadcasters and sporting bodies and may change without notice. Where a fixture time or date is changed, the validity of the offer will adjust accordingly and will apply from one hour before the revised start time, during the event, and up to one hour after the event concludes, provided the event is shown live in the participating pub and listed in the Greene King Sport App’s Fixture section. Greene King accepts no responsibility for changes to fixture schedules made by third parties. 
10. Broadcast Availability The offer is only valid when the relevant sporting event is being shown live within the participating Greene King Sports Pub. If a sporting event is not broadcast due to technical issues, signal failure, broadcaster cancellation, or any circumstances outside Greene King’s control, the offer may not be available for that fixture. Greene King will not be responsible for any loss of opportunity to redeem the offer where a broadcast cannot be shown due to circumstances beyond its reasonable control. 
11. Fixture Listing and App Information The Greene King Sport App Fixture section is provided for guidance only and may occasionally contain inaccuracies or be subject to delays in updating. If a fixture is incorrectly listed in the Greene King Sport App, or if a fixture appears in the app but is not being shown in a participating pub, the offer will only be valid where the relevant sporting event is actually being broadcast live within that pub. Where multiple fixtures overlap, the offer may only be applied to drinks purchased while at least one eligible live sporting event listed in the Greene King Sport App is being shown in the pub. Greene King reserves the right to determine the applicability of the offer in these circumstances, and the manager’s decision will be final. 
12. Removal During Key Sporting Events Greene King reserves the right to remove or suspend the Sports Discount during selected key sporting events, including but not limited to major finals, championship matches, or other high-profile events. Where the discount is not available for a specific event, this will be communicated within the Greene King Mobile App or the Greene King Sport App Fixture section where reasonably possible. Greene King’s decision regarding the availability of the discount for any specific sporting event will be final. 
13. Technical Issues Greene King accepts no responsibility for technical issues that may affect access to or redemption of the 10% Sports Discount, including but not limited to: Greene King Mobile App outages or temporary unavailability Software, hardware or network failures Connectivity issues preventing the voucher from being displayed or redeemed Errors affecting the availability, display or application of the 10% Sports Discount within the Greene King Mobile App If technical issues occur that materially affect the promotion, Greene King reserves the right to suspend, modify or withdraw the affected part of the promotion where reasonably necessary. Greene King will always endeavour to minimise disruption to customers where reasonably possible. 
14. Included Drinks The following drinks are included in the promotion where available. Range may vary by pub.

The following drinks are included in the promotion where available. Range may vary by pub. 

Pints 
Carling 
Greene King IPA 
Ice Breaker Pale Ale 
San Miguel 
John Smith’s 
Coors Light 
Guinness 
Heineken 
Carlsberg 
Strongbow 
Strongbow Dark Fruits 
Camden Hells 
Stella Artois 
Fosters 
Thatchers Gold 
Aspall’s Cyder 
Birra Moretti 
Peroni Nastro Azzurro 
Estrella Damm 
Orchard Thieves 
Inch’s 
Madri 
Old Speckled Hen 
Bottles 
Budweiser 
Corona 
Ice Breaker Pale Ale 
Sol 
Heineken 5% 
Peroni Nastro Azzurro 
Wine (125ml or 175ml) 
El Mazo 
Hawk Ridge 
Sam’s Island 
Soft Drinks (Cans) 
Red Bull 
Soft Drinks (16oz draft) 
Coca-Cola draft 
Diet Coke draft 
Coke Zero Sugar draft 
Lemonade draft 
Spirits (25ml serve) 
Captain Morgan’s Spiced 
Gordon’s (all variants) 
Jack Daniel’s 
J.J. Whitley Vodka 
Absolut Vodka 
Bacardi

15. Availability  The offer is subject to availability and participating pub stock levels. Greene King accepts no responsibility where listed products are unavailable at a particular location. 
16. Right to Amend or Withdraw  Greene King reserves the right to amend, suspend or withdraw this promotion at any time where reasonably necessary.  Manager’s decision is final. 
17. Responsible Drinking  Greene King encourages responsible drinking.  Please visit: www.greeneking.co.uk/enjoy-responsibly 
18. Governing Law  These Terms and Conditions shall be governed by English law, and participants submit to the exclusive jurisdiction of the English courts. 
19. Promoter  Promoter:  Greene King Brewing and Retailing Ltd  Sunrise House  Ninth Avenue  Burton upon Trent  Staffordshire  DE14 3JZ