Festive Drinks
If for any reason we are unable to host your drinks get-together, we will give you as much notice as possible and if we can’t guarantee a new date, and you are not happy to re-book in the future, we will give you a full refund of your deposit. If you would like to cancel, please give us 48 hours’ notice, so we have a chance to re-book your table, then you will get 100% refund, whether that is for the whole party or a just a drop in numbers, our pubs teams will organise this for you. If you increase numbers, and we can accommodate, please ensure you pay the extra deposit when booking the additional customer(s). If any drop in numbers or cancellations happen within 48 hours, no refund is available.
Seasonal Menu, Festive Fayre or Christmas Party Bookings
If for any reason we are unable to host your get-together, we will give you as much notice as possible and if we can’t guarantee a new date, and you are not happy to re-book in the future, we will give you a full refund of your deposit. If you would like to cancel, please give us 72 hours’ notice, so we have a chance to re-book your table, then you will get 100% refund, whether that is for the whole party or a just a drop in numbers, our pubs teams will organise this for you. If you increase numbers, and we can accommodate, please ensure you pay the extra deposit when booking the additional customer(s) and if it’s a late change we will need the pre-order for the additional customer(s) immediately too please. If any drop in numbers or cancellations happen within 72 hours, no refund is available.
To obtain your refund please just call the pub you placed your booking with.
Christmas Day Menu Bookings
If for any reason we are unable to host your Christmas Day get-together, we will give you as much notice as possible and if we can’t guarantee a new date, and you are not happy to re-book in the future, we will give you a full refund of your deposit. If you would like to cancel, please give us 7 days’ notice, so we have a chance to re-book your table, then you will get 100% refund, whether that is for the whole party or a just a drop in numbers, our pubs teams will organise this for you. If you increase numbers, and we can accommodate, please ensure you pay the extra deposit when booking the additional customer(s) and if it’s a late change (after 11th December) we will need the pre-order for the additional customer(s) within 48 hours of booking and no later than 18th December. If any drop in numbers or cancellations happen within 7 days, no refund is available.
To obtain your refund please just call the pub you placed your booking with.
We really look forward to you joining us in our pubs this Christmas – no matter the occasion, there is a reason to celebrate.