Christmas is our busiest time of year and therefore we kindly ask our customers to confirm their booking by paying a deposit when visiting us at peak times.
For those customers choosing to book from our Seasonal Menu, we look forward to welcoming you. Our Seasonal Menu is available from Wednesday 29th October 2025. For groups of 8 or more we will also require your menu choices 7 days prior to your visit. If your booking is less than 7 days away, then menu choices are required within 48 hours of booking and at least 2 days prior to dining.
If for any reason we are unable to host your get-together, we will give you as much notice as possible and if we can’t guarantee a new date, and you are not happy to re-book in the future, we will give you a full refund of your deposit. If you would like to cancel, please give us 72 hours’ notice, so we have a chance to re-book your table, then you will get 100% refund, whether that is for the whole party or a just a drop in numbers, our pubs teams will organise this for you. If you increase numbers, and we can accommodate, please ensure you pay the extra deposit when booking the additional customer(s) and if it’s a late change we will need the pre-order for the additional customer(s) immediately too please. If any drop in numbers or cancellations happen within 72 hours, no refund is available.
To obtain your refund please just call the pub you placed your booking with.