Christmas 2023 at The Cranleigh

Terms & Conditions

• Christmas Early Booking Offer

  To be eligible to receive a voucher, you must make an online booking on one of our Festive menus for a minimum party of four guests. The online booking must be made and a deposit paid in full by 31st October 2023. £10 gift vouchers are valid from 3rd January to 31st March 2023 - excluding Valentine's Day 14th February 2024, Mother's Day weekend 9th and 10th March 2024. Only one gift voucher will be accepted per transaction. No cash alternative. The voucher may only be used in a single transaction and no change will be given. At least £5 of the total voucher value must be spent on food, including at least one main meal, which can include breakfast and sharers. Voucher cannot be used against the balance of the Festive booking. Voucher cannot be used against the purchase of gift cards. The voucher cannot be used in conjunction with other discount vouchers or Greene King employee vouchers, including friend & family vouchers – but can be used against promotion (e.g. daily deals or set menus). Greene King reserves the right to withdraw or amend the offer at any time. Gift vouchers are not available to Greene King employees or those under 18 years old. Vouchers will be delivered electronically by email on 3rd January 2023 (if you have provided a valid email address as part of your online booking and have opted-in to receive our email marketing communications). Gift vouchers are redeemable at participating Greene King pubs. To redeem, please present your unique voucher code within the email you receive at the till. Enjoy responsibly. Proof of identity may be requested. Age restrictions apply to certain products, serving times and locations. If you are under 18, please check with your pub in advance. Cash value of this voucher £0.00000001. This voucher is not transferable. Online booking subject to availability. Offer subject to availability. We reserve the right to cancel, amend or withdraw this offer at any time. Promoter: Greene King Brewing and Retailing Limited, Sunrise House, Ninth Avenue, Burton-Upon-Trent, Staffordshire.

• Festive Fayre

  Terms & Conditions: Please advise the team of any dietary requirements before ordering. Our dishes are prepared in kitchens where nuts and gluten are present as well as other allergens; we cannot guarantee that any food item is completely free from traces of allergens, due to the risk of unexpected cross-contamination. We do not include ‘may contain’ information. Suitable for vegetarians. Suitable for vegans. Dish contains nuts. Our menu descriptors do not include all ingredients. Please note that we do not operate a dedicated vegetarian/vegan kitchen area. Some dishes may contain alcohol which is not listed on the menu. *All stated weights are approximate before cooking. Metric equivalent 16oz = 1lb = 454g. °Our onion rings are made from chopped and reformed onions. †Fish, poultry and shellfish dishes may contain bones and/or shell. Please be aware the allergen information for our dishes may change between the date of booking and the date of your visit. We would advise all of our guests contact a member of the team on the date of their visit to confirm the allergen information of their selected meals. Products & offers are subject to availability at the price point advertised. *The Festive Fayre Menu and No Gluten Containing Ingredients Festive Fayre Menu are available from 14th November 2023 to 1st January 2024 excluding Christmas Day. Alcohol is for over 18s only - proof of ID may be requested. Please refer to the weights and measures information at the bar for details of serve sizes. All our spirits are served in multiples of 25ml, unless otherwise stated. Where a brand is not available an alternative will be offered. Products & offers are subject to availability at the price point advertised. All prices are in GBP and are inclusive of VAT. Should the VAT rate change, menu pricing will be adjusted accordingly. Our booking Terms and Conditions are detailed below. Please ask a member of the team before placing your order on these days if you have any queries. Manager’s decision is final. Promoter: Greene King Brewing and Retailing Ltd, Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire, DE14 3JZ.

  BOOKINGS FOR FESTIVE FAYRE MENU

  We ask all customers where possible to please now make your Christmas booking online. To secure all Festive Fayre bookings, every adult and child must pay a £5pp deposit to confirm the booking. Deposits are required by all attendees, irrespective of your party size and it’s much easier for you to pay this via the pub website. All your deposits are fully redeemable against your final bill. See section ‘Refunds & Cancellations’ for more info. Pre-orders for all Festive Fayre Menu bookings must be provided no later than 7 days before the booking date. You’ll be sent all the info on how to make your pre-order once you’ve booked. Please tell us all allergen & dietary needs upon booking. We advise you to bring your booking confirmation and any pre-order details with you for ease of order. Please call the pub directly for clarity on any questions or concerns.

  REFUNDS & CANCELLATIONS

  • If for any reason we are unable to host your get-together, we will give you as much notice as possible and if we can’t guarantee a new date, and you are not happy to re-book in the future, we will give you a full refund of your deposit and any additional pre-paid packages

  • If you would like to cancel please give us 72 hours’ notice, so we have a chance to re-book your table, then you will get 100% refund, whether that is for the whole party or just a drop in numbers

  • If any drop in numbers or cancellations happen within 72 hours, no refund is available