Christmas Terms and Conditions at Red Lion, Stevenage

ADULTS NEED AROUND 2000 KCAL A DAY

You can view our allergen information if you download the Greene King app, or visit our website at www.greeneking.co.uk (V) Suitable for Vegetarians. (Ve) Suitable for Vegans. Please note that we do not operate a dedicated vegetarian/vegan kitchen area. (N) Dish contains Nuts. †Fish, poultry and shellfish dishes may contain bones and/or shell Scampi may contain one or more tail per piece. *All stated weights are approximate before cooking.

Our dishes are prepared in kitchens where nuts and gluten are present as well as other allergens; we cannot guarantee that any food item is completely free from traces of allergens, due to the risk of unexpected cross contamination. We do not include ‘may contain’ information. Our menu descriptions do not list all ingredients. Please advise the team of any dietary requirements before ordering. Dishes may contain alcohol. Calorie counts are correct at time of print. Please be aware the allergen information for our dishes may change between the date of booking and the date of your visit. We would advise all of our guests contact a member of the team on the date of their visit to confirm the allergen information of their selected meals.

Christmas is our busiest time of year and therefore we kindly ask our customers to confirm their booking by paying a deposit when visiting us at peak times.

Festive Drinks 

For customers choosing to book to join us from drinks please note we require a £5 deposit (per adult & child) to confirm any booking on a Thursday, Friday, Saturday, or Sunday throughout December.

Seasonal Menu

For those customers choosing to book from our Seasonal Menu, we look forward to welcoming you. Our Seasonal Menu is available from Tuesday 14th November. We kindly ask groups of 4 or more for a £5 deposit (per adult and child) to confirm any booking in December. For groups of 8 or more we will also require your menu choices at least 7 days prior to your visit. If your booking is less than 7 days away, then menu choices are required within 48 hours of booking and at least 2 days prior to dining.

Christmas Party Menu

For those customers choosing to book from our Christmas Party Menu, we look forward to welcoming you. Our Christmas Party menu is available to groups of 8 or more from Tuesday 14th November. We kindly ask for a £5 deposit (per adult and child) to confirm all Christmas Party bookings from this date.

Christmas Day Menu

For those customers choosing to book from our Christmas Day Menu, we look forward to welcoming you. Please note no booking is confirmed until a deposit is received: £10 per adult, £10 per child. Full payment and menu choices are required by 11th December 2023. If booking after this date, then full payment and menu choices are required within 48 hours of booking. No bookings will be taken after 18th December 2023 if dining from the Christmas Day menu. Management reserves the right to withdraw/change offers (without notice) at any time.

Festive Drinks

If for any reason we are unable to host your drinks get-together, we will give you as much notice as possible and if we can’t guarantee a new date, and you are not happy to re-book in the future, we will give you a full refund of your deposit. If you would like to cancel, please give us 48 hours’ notice, so we have a chance to re-book your table, then you will get 100% refund, whether that is for the whole party or a just a drop in numbers, our pubs teams will organise this for you. If you increase numbers, and we can accommodate, please ensure you pay the extra deposit when booking the additional customer(s). If any drop in numbers or cancellations happen within 48 hours, no refund is available.

Seasonal Menu or Christmas Party Bookings 

If for any reason we are unable to host your get-together, we will give you as much notice as possible and if we can’t guarantee a new date, and you are not happy to re-book in the future, we will give you a full refund of your deposit. If you would like to cancel, please give us 72 hours’ notice, so we have a chance to re-book your table, then you will get 100% refund, whether that is for the whole party or a just a drop in numbers, our pubs teams will organise this for you. If you increase numbers, and we can accommodate, please ensure you pay the extra deposit when booking the additional customer(s) and if it’s a late change we will need the pre-order for the additional customer(s) immediately too please. If any drop in numbers or cancellations happen within 72 hours, no refund is available.

To obtain your refund please just call the pub you placed your booking with.

Christmas Day Menu Bookings 

If for any reason we are unable to host your Christmas Day get-together, we will give you as much notice as possible and if we can’t guarantee a new date, and you are not happy to re-book in the future, we will give you a full refund of your deposit. If you would like to cancel, please give us 7 days’ notice, so we have a chance to re-book your table, then you will get 100% refund, whether that is for the whole party or a just a drop in numbers, our pubs teams will organise this for you. If you increase numbers, and we can accommodate, please ensure you pay the extra deposit when booking the additional customer(s) and if it’s a late change (after 11th December) we will need the pre-order for the additional customer(s) within 48 hours of booking and no later than 18th December. If any drop in numbers or cancellations happen within 7 days, no refund is available.

To obtain your refund please just call the pub you placed your booking with.