Pub Safe


We've been working hard behind the scenes at Greene King to make sure that when we reopen our pubs, we make them as safe as possible, whilst also following the latest government guidelines.

That’s why we’ve developed 5 key promises to you, our loyal customers, as well as our dedicated teams, to keep everybody safe. We also have some small but important requests for our customers which will help us look after everyone in our pubs. We’re all in this together, after all. It’s all part of our new PUB SAFE scheme, which we’ve launched in all of our pubs and
are displaying proudly, so that wherever you see the logo, you know we’re doing everything we can to protect both you and our teams.

These promises and requests mean you can enjoy some well-earned time in our pubs, whilst still being safe.


Training them in accordance with the latest government guidelines for safe working

Giving them everything they need to work safely, including training on social distancing and hand hygiene

Temperature checking them at the start of every shift

Carrying out full risk assessments on our pubs, including deliveries to protect both our teams and suppliers


Respecting our teams and any requests they have, to keep everyone safe.

Following the latest social distancing government guidelines

Marking them out to help customers and our teams use them

Giving you the opportunity to book a table before you visit, so you know you have a safe space to enjoy it

Laying out tables to ensure safe spacing

Managing and monitoring queues to make them as smooth and easy as possible

Signposting our toilets, meticulously cleaning them and following social distancing measures


Follow these social distancing measures so everyone can enjoy their time with us.

Asking customers to use our Order & Pay app and contactless payment methods

Using screens around our tills to protect both you and our teams

Delivering food & drink to your table in the safest way possible

Using disposable menus, so they can be recycled after your visit or taken home to use for your next takeaway order

Displaying all allergen information online for our food, so you can check it from your own device


Using the technology we have available to minimise contact with our teams wherever possible.

Having hand sanitisers at entrances and throughout our pubs

Regularly checking and sanitising handwashing facilities in toilets

Making sure there is hand sanitiser available where tills are accepting cash


Please maintain your own personal hand hygiene to protect everyone.

Check everyone is safe

Wear a unique uniform so you can easily find them

Are responsible for additional cleaning and making sure tables are cleared properly


Letting the PUB SAFE monitor know if you have any concerns or questions during your visit.