Find answers to commonly asked questions relating to the company, its shares and share ownership
Who are Greene King's registrars?
Capita Asset Services
34 Beckenham Road
Kent BR3 4TU
T: 0871 664 0300 (Calls cost 10p per minute plus network extras; lines are open 9:00am to 5.30pm, Monday to Friday)
(+44 208 639 3399 from outside the UK)
How can I find out how many Greene King shares I hold?
Simply ring Capita on 0871 664 0300 within the UK, or log on to www.greeneking-shares.com. Alternatively, you can request details of your shareholding by writing to our registrars. You will need to quote your Investor Code, which can be found on your share certificate.
What do I do if I have lost my share certificate?
If you believe your share certificate has gone missing, contact the company’s registrars.
Who do I notify if I have changed my name and address?
This may be done online through our shareholder portal or by post to our registrars directly.
How can I purchase shares in Greene King?
You can buy shares in Greene King by contacting a stockbroker, bank, building society or ‘share shop’. They all offer similar services, although the commissions they charge will vary.
Is this a good time to buy or sell Greene King shares?
Under the Financial Services and Markets Act 2000 we are not authorised to provide advice to investors on share dealing. For advice on dealing, please contact your stockbroker or independent financial advisor.
How do I transfer shares into another person's name?
You will need to complete a Stock Transfer Form and return this, together with your share certificate(s), to the registrars to arrange the transfer of ownership. A form can be downloaded from our shareholder portal. The form also gives instructions for completion. For further information please contact the registrars directly.
Note: Where the transfer is for cash consideration, you will need to send the Stock Transfer Form to your local Inland Revenue office for stamping. For further information please contact your local Inland Revenue office.
I have a small number of shares that are uneconomical to sell. What can I do?
You might want to look at donating them to charity, via ShareGift. Visit the ShareGift website or call them on 020 7930 3737 for more information.
When are you announcing your next results?
Please refer to our financial calendar to find out when our next results will be announced.
When will the next AGM take place?
Please refer to our financial calendar to find out when the next AGM will take place.
When will the dividend be paid?
Please refer to our financial calendar to find out when the dividend will be paid.
How can I get hold of an annual report?
Visit our Results and Presentations page to read or download the latest annual report and to access our report archive. If you would like to request a hard copy visit our investor contacts page for details of who to contact.
If you are a shareholder, you can register to receive electronic communications at www.greeneking-shares.com, which will advise you when the annual report is available.
How do non-shareholders get on the mailing list for annual reports?
Contact our registrars on 0871 664 0300 (calls cost 10p per minute plus network extras).
Can I take my dividend in shares?
Yes. A Dividend Re-investment Plan is operated by Capita Asset Services. You can request an application pack by telephoning +44 (0)371 664 0381 (calls are charged at the standard geographic rate and will vary by provider. Calls from outside the UK are charged at the applicable international rate. Lines are open between 9.00am and 5.30pm, Monday to Friday, excluding public holidays in England and Wales). Alternatively you may email email@example.com or log on to www.capitashareportal.com.
Can I receive my dividend directly into my bank or building society?
Yes. You can register to have your dividends paid directly into your bank account and view past dividend payment details via our shareholder portal.
Alternatively please contact our registrars.
I haven't received my last dividend cheque who do I need to contact?
You will need to let Capita know. They will be able to place a stop against your missing dividend cheque and will arrange to issue a replacement. You can do this via telephone at 0871 664 0300 within the UK; by writing to our registrars; or by visiting www.greeneking-shares.com. You will need to quote your Investor Code, which can be found on your share certificates.
I have found an out of date dividend cheque what can I do?
You will need to contact our registrars, who will arrange to issue a replacement. You can do this via telephone at 0871 664 0300 within the UK; by writing to our registrars; or by visiting www.greeneking-shares.com. You will need to quote your Investor Code, which can be found on your share certificates.
How do I get information directly from Greene King if my shares are held by a broker through a nominee account?
Beneficial owners of shares held on their behalf by a different registered holder now have certain information rights regarding us. They will have the right to ask their registered holder to nominate them to receive all non-personalised information distributed to our shareholders, in accordance with the provisions of section 146 of the Companies Act 2006.
Should you wish to be nominated to receive information from the company directly, please contact your registered holder, who will need to notify our registrars, Capita Asset Services, accordingly. Please note that, once nominated, beneficial owners of shares must continue to direct all communications regarding those shares to the registered holder of those shares rather than to our registrars or to us directly.